Privacy Policy

ReachFast (reachfa.st) is run by Scapin Ltd, a company registered in England and Wales under number 16538829, which is the data controller for everything described here. For any question or request about your data, write to contact@scapin.co.uk.

When you sign in we receive your email address and, with Google sign in, your name and avatar. When you create a project we store the website, store or app URL you give us and the product profile we build from it, along with the leads and scans that follow. We also keep a normalized identifier for a website, store, app, marketplace shop, listing or profile that receives a free scan so we can monitor repeated use of the offer and protect the service from abuse.

If you enter a website on the public page before signing in, we store the normalized URL and the time it was submitted so we can understand where people leave the signup flow. We do not attach it to an account unless a project is created with that URL.

Payments run through Stripe: we store your Stripe customer and subscription references and their status, never your card number. If you contact us for support, we receive whatever information you choose to share. Our host keeps standard technical logs such as IP addresses for security.

ReachFast reads public posts on X to find people asking for products or services. For posts worth showing, we keep the public author name or handle, the post text, a link to the original and public engagement counts. Our legal basis is legitimate interest: connecting a public question with someone able to answer it, using only what the author already published.

We never contact authors, never collect private profiles or messages, and always link back to the original post on its platform. If a post is yours and you want it out of ReachFast, email contact@scapin.co.uk and we will remove it.

Your account, projects and billing are processed to perform our contract with you. Finding and ranking public posts rests on legitimate interest, as does keeping the service secure and preventing repeated use of the free scan. We send no marketing emails without your consent.

Your data is handled by a short list of processors: Supabase (database and sign in), Stripe (payments), Google (sign in), Resend (transactional email), Vercel (hosting), OpenAI (the AI that reads websites and posts), SocialCrawl (crawling shop and profile pages) and twitterapi.io (fetching public X posts). Vercel also counts page visits for us in aggregate. Some of them operate in the United States; transfers are covered by the EU standard contractual clauses or an adequacy decision such as the EU US Data Privacy Framework.

ReachFast sets only the cookies that keep you signed in. Our visit counting (Vercel Web Analytics) works without cookies and cannot follow you across sites or days. No advertising or tracking cookies exist here, which is why there is no cookie banner to click through.

Account data lives as long as your account does. When a project is cancelled, its scans pause at the end of the paid period, but the project, its leads and its history stay in your account. Invoices are kept as long as tax law requires. To delete your account and its contents, email contact@scapin.co.uk and we will erase them. We retain the normalized website, store, app or marketplace identifier used for a free scan without its account link, solely to prevent repeated free scans for the same business.

Under the UK GDPR and the GDPR you can ask for access to your data, have it corrected or erased, receive a copy in a portable format, and restrict or object to processing. That applies to customers and to authors of posts alike. Write to contact@scapin.co.uk and we will answer within a month. You can also complain to your data protection authority, in the UK the ICO.

If this policy changes in a way that matters, we will say so by email or on this page before it applies.